In our latest podcast episode, we had the pleasure of hosting John Bernatovicz, the founder of Willory and the author of 'HR Like a Boss'. John shared his incredible journey, from grieving over his parents' loss to stepping into the world of authorship, and his commitment to transforming the HR landscape is truly inspiring.
The conversation began with a discussion about the role of relationships in business operations, particularly concerning IT professionals. We explored the dynamics of companies, the importance of understanding players in the business, and the crucial role of giving sound advice. John emphasized treating our department as a living, breathing entity, much like the organization itself, highlighting the importance of being proactive and intentional in our interactions.
Next, we delved into the delicate balancing act that HR professionals constantly perform. How can one advocate for employees while keeping the business's profitability in sight? John brought to light the concept of tactical empathy, offering an innovative perspective to address this challenge. He also suggested reading the book 'Never Split the Difference' by Chris Voss, a former FBI hostage negotiator, for strategies on dealing with difficult negotiations.
In a significant portion of our discussion, we touched on the subject of HR's role in balancing employee and business profitability. We emphasized the importance of HR bringing a business to life and understanding its characteristics. John shared his experience with tactical empathy and the crucial role of transparency and authenticity in creating a rapport with employees.
In conclusion, John's insights were an enlightening exploration of the transformative power of HR in business operations. His commitment to elevating the role of HR professionals, understanding the dynamics of a business, and balancing employee and business needs offers a refreshing and much-needed perspective in today's fast-paced business environment.
This episode serves as a call to action for HR professionals to embrace the challenge of revolutionizing HR practices, prioritizing employee advocacy, and aligning HR goals with the overall business strategy. Let's revolutionize HR together!
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